Refund Policy

Refund Policy

Last Updated: 20/10/2025

At Love For Life Mission INC. (“we,” “our,” “us”), we deeply appreciate every donation made to support our humanitarian and animal-welfare initiatives. Your generosity allows us to provide food, medical assistance, emergency help, and essential resources to vulnerable families, children, and pets around the world.

We operate as a faith-based nonprofit organization classified under IRS 508(c)(1)(A), which grants automatic federal tax exemption. All donations are used exclusively to support our charitable mission.

This Refund Policy explains when and how donation refunds may be issued.

1. Nature of Donations

All contributions made through our website or fundraising channels are considered voluntary charitable donations supporting:

  • Food assistance for vulnerable families and children
  • Medical care, medication, and essential resources for those in need
  • Support for injured, abandoned, or neglected animals
  • Community welfare programs
  • Global humanitarian and animal-welfare relief

Because donations are voluntary and immediately allocated to active mission programs, all donations are generally non-refundable. However, we understand that errors may occur and will evaluate each request individually.

2. Refund Eligibility

Refunds may be issued only under specific circumstances, including:

  • Duplicate donation made by mistake
  • Incorrect donation amount
  • Unauthorized transaction
  • Technical or processing errors
  • Other exceptional cases reviewed at our discretion

Refunds will not be issued for:

  • Change of mind after the donation is processed
  • Disagreement about how funds are allocated (as long as they support our mission)
  • Emotional disagreement with storytelling, campaign content, or images used in fundraising

3. How to Request a Refund

To request a refund, please contact us at:

📩 loveforlifemission@gmail.com

Include:

  • Full name
  • Email used for the donation
  • Donation date and amount
  • Transaction ID (if available)
  • Explanation of the request

All refund requests must be submitted within 14 days of the original donation.

4. Refund Processing Timeline

Approved refunds:

  • Will be credited back to the original payment method
  • Typically take 5–10 business days to appear
  • International donors may experience additional processing time

Processing fees and currency conversion charges are non-refundable.

We reserve the right to decline refund requests that do not meet the criteria outlined in this policy.

5. Fraud Prevention & Compliance

To protect donors and maintain the integrity of our organization:

  • All refund requests are verified for legitimacy
  • Fraudulent claims or abusive chargebacks may be reported to payment processors
  • Documentation may be required to investigate suspicious activity
  • We comply fully with PayPal, Stripe, and financial institution policies

6. Chargebacks

If a donor opens a chargeback:

  • We will provide evidence confirming the validity of the donation
  • If the chargeback is ruled invalid, the donor may remain responsible for fees
  • Multiple or abusive chargebacks may result in restricted access to our donation system

7. Legal & Regulatory Compliance

This Refund Policy complies with:

  • United States federal regulations for nonprofit organizations
  • IRS requirements for 508(c)(1)(A) faith-based organizations
  • Payment processor guidelines including PayPal and Stripe

As a U.S. nonprofit under 508(c)(1)(A), all assets and donations are used exclusively for religious/charitable purposes and cannot be used for private benefit.

8. Global Campaigns

Our fundraising campaigns may include emotional storytelling, real cases, and humanitarian or animal-welfare scenarios.

Although some stories highlight specific individuals or animals, donations support our broader mission, ensuring long-term, global impact.

All campaigns follow ethical standards and comply with U.S. charitable solicitation guidelines.

9. Updates to This Policy

We may update this Refund Policy to reflect legal requirements, operational needs, or payment processor changes. Updates will be published with a new “Last Updated” date.

10. Contact Us

For refund inquiries or questions about this policy:

📩 loveforlifemission@gmail.com

🏢 LOVE FOR LIFE MISSION INC.

EIN: 98-1893668

IRS Classification: 508(c)(1)(A) Faith-Based Nonprofit